Thomas from the beginning to the end of the process was calm, kind, caring, and very supportive with many changes we had in mind while we looked for properties. We have many, many, many questions, and Thomas do not hesitate to sit down with us and go through them all or get back to us pretty immediately, so that we can move forward. Tom's knowledge of the market and different approaches to buying and selling, have helped us assess and make better decisions together. Thomas is attentive and thoroughly explains each step so that you feel all bases are covered along the way. We enjoyed our buying process so much that I can see us working again together in the future and we are already made plans to list our home with him, knowing that he will do an excellent job.